Careers

Job Summary:

The AR/AP Specialist is responsible for various duties related to maintaining accurate and current accounts receivable with national retailers and accounts payable with vendor representatives.

Job Functions:

The position is responsible for, but not limited to, the following:

• Submit vendor remittances timely
• Track and reconcile orders placed with payments received documenting discounts, returns and other chargebacks
• Research and resolve any discrepancies between remittances from the retailer and the units shipped by the warehouse (e.g. carton shortages)
• Work with vendors to resolve discrepancies and vendor inquiries
• Review all invoices for appropriate documentation and approval prior to payment
• Match invoices against purchase orders and receiving reports; research discrepancies
• Generate AR and AP aging reports monthly
• Perform roll forward of accounts receivable and accounts payable on the balance sheet
• Generate monthly commissions statements to vendor representatives
• Upon approval, issue checks to vendors and vendor representatives
• Perform other accounting duties as requested

Job Qualifications:

• Bachelor’s Degree in Accounting preferred
• 3-5 years Accounts Receivable / Payable experience in e-commerce preferred
• California Driver’s License, in good standing, required.

Other Requirements:

• Positive, enthusiastic attitude
• Detail-oriented with strong organizational skills
• Personable, proactive and able to work in a fast-paced environment
• Excellent verbal and written communication skills with the ability to work with vendor representatives in a friendly, courteous manner
• Excellent problem-solving skills and ability to remain calm under pressure
• Intermediate to advanced knowledge of Microsoft Office, particularly Excel and Word

Physical Requirements You Will Need:

• Exposure to Cosmetic Product Formulations (including Cosmetic Chemistry and raw materials).
• Prolonged periods Standing, walking and sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.
• Must be able to navigate various departments of the organization’s physical premises.

ADA Accommodation

Black Girl Sunscreen is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application process or to perform the essential functions of the job you are applying for, please let us know. Contact your Supervisor or Human Resources to request accommodations.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Job Description: Director, Customer Experience (Los Angeles, CA)

What We Do: Black Girl Sunscreen is the leading provider of sun care for women of color. Launched in 2016, we are in the business of educating WOC about melanoma and sun protection by manufacturing a natural sunscreen that has eliminated all white residue and is infused with organic ingredients. Our mission is to make you look good and feel good in the sun. We are growing rapidly and always on the lookout for energetic, creative people to join the team!

What We Are Looking For: The Director, Customer Experience is a senior-level role responsible for overseeing the company’s customer service operations and strategy. As a key player in ensuring customer satisfaction and loyalty, this role involves overseeing the DTC customer experience, developing customer service policies, interacting with customers to gain insights, and implementing effective service strategies for Black Girl Sunscreen.

What You Will Do: The position is responsible for, but not limited to, the following:

• Promptly respond to customer inquiries, or complaints via email or phone
• Oversee loyalty, recycling and subscription programs
• Field visits to retail outlets to gain customer insights
• Maintain records of customer interaction
• Work closely with fulfillment on customer order processing
• Communicate & coordinate effectively with other departments as necessary
• Increase brand narrative through customer interactions

We Would Love If You:

• Bachelor’s degree or higher
• Have a minimum of 5 years of customer service management experience
• Are computer savvy
• Are organized & adept at multi-tasking
• Possess excellent verbal & written communication skills
• Have an enthusiastic, positive attitude
• Have a love for beauty or fashion

Must be able to remain stationary for prolonged periods of time.

Must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Black Girl Sunscreen is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.